Straumann expands service portfolio through open STL file accessibility

Media Release

Andover, 28 November 2016 – A recent survey by LMT Communications, Inc. indicated that 69% of respondents subcontracted work, due to growing demand for customized abutments and bars, lack of in-house digital equipment, and insufficient staffing levels.1

To address the aforementioned market dynamics and meet the needs of today’s dental laboratory, Straumann’s laboratory outsourcing service, CARES Scan & Shape, will now accept open STL files for Straumann CARES customized abutments, screw-retained bars and bridges, and tooth-borne restorations. US customers can use their existing log-in information to access their account, upload the selected open STL file and submit to the CARES Scan & Shape team for processing.  Users will receive a design proposal within 24 hours for approval or submit any modifications to the proposal within the online platform.  

100% Swiss Precision
In line with growing demand for CADCAM restorations, Straumann recently completed an extensive expansion of its North American milling facility in Arlington, Texas, which has taken 16 months and has included the installation of several state-of-the-art milling machines.  Each production line is designated to produce one material in one machine with one specific milling strategy, an optimized, product-specific milling procedure that lets us produce the best possible prosthetic components. 

As part of Straumann’s rigorous commitment to quality, a new, limited-lifetime warranty on metal abutments is available, substantiating the long-term clinical success2 that is the cornerstone of Straumann’s prosthetic solutions. All other restorations retain their existing coverage levels under The Straumann Guarantee®.

Efficiency Delivered
Open STL file upload allows lab owners to take on additional case volume without investing in any new equipment, training or headcount.  The intuitive, online platform lets users experience a hassle-free, digital workflow without the need for models or wax-ups from the comfort of their existing CADCAM system.  CDTs work on every Scan & Shape case, serving as a true extension of the dental laboratory and delivering an unparalled level of service support within the laboratory community. 

Commented Roberto Ferraro, Vice President Lab Services, Straumann North America: “The development of an intuitive open STL file upload capability addresses a previously unmet need of our customers; as we look to become a total solutions provider for dental labs, we prioritized creating a portal that delivers the predictability and efficiency customers should expect from Straumann. I am confident the added value the CARES Scan & Shape Service delivers can be an asset to today’s dental laboratories. ”   

Customers can submit their open STL files via their existing Scan & Shape accounts.  New users may contact Straumann Customer Service at 800/448 8168 for registration and account activiation, or may visit and select “CARES Scan and Shape Online” to create an account. 


About Straumann
Headquartered in Basel, Switzerland, Straumann (SIX: STMN) is a global leader in implant, restorative and regenerative dentistry. In collaboration with leading clinics, research institutes and universities, Straumann researches, develops and manufactures dental implants, instruments, prosthetics and biomaterials for use in tooth replacement and restoration solutions or to prevent tooth loss. Straumann currently employs approximately 3600 people worldwide and its products and services are available in more than 100  countries through its broad network of distribution subsidiaries and partners.

Straumann North American Headquarters
60 Minuteman Road, Andover, MA
Phone: 800/448 8168 / Fax: 978/747 2500

1 LMT State of the Industry 2015 Survey. Page 17. LMT Research Department © 2015. 
2 Wittneben JG, Buser D, Salvi GE, Bürgin W, Hicklin S, Brägger U. Complication and failure rates with implant-supported fixed dental prostheses and single crowns: a 10-year retrospective study. Clin Implant Dent Relat Res. 2014 Jun;16(3):356-64.